Frequently asked questions

Clear answers before you commit.

These answers explain the working relationship, scope and common service questions without unnecessary terminology.

What can you help with?

We provide accounting and reporting, tax compliance, payroll and employer submissions, CIPC support, non-profit and trust compliance, business plans, funding support and management advisory.

Who do you work with?

We support South African SMEs, start-ups, NPOs, NPCs, PBOs, trusts and individual taxpayers who value structured records and direct accountability.

Do you offer once-off work and monthly retainers?

Yes. Monthly retainers suit recurring accounting and compliance work. Once-off packs suit registrations, annual work, cleanup, returns, business plans and focused compliance matters.

What happens in the first consultation?

The first conversation covers your entity, current records, systems, deadlines and pressure points. We then recommend a scope that separates recurring work, once-off cleanup and specialist matters.

Will I work directly with the accountant?

Yes. We are a director-led practice, and you work directly with Thapelo Ramafoko, sole director and principal accountant.

Which accounting systems do you use?

We work in QuickBooks Online and Draftworx, and can take over records from Xero, Sage or Pastel depending on the engagement and the quality of the available data.

Can you assist with a SARS notice or verification?

Yes. We can review the notice, translate the document request and scope the response, verification, objection or dispute support required.

How are prices confirmed?

Public prices are starting fees. The final proposal considers transaction volume, VAT, payroll, record quality, deadlines, entity type and complexity. Statutory fees, software and any applicable VAT are confirmed separately.